Refunds, less a $100 processing fee, will be given for written cancellations received not less than 7 days prior to the course start date; course fees non-refundable 6 days or less. Rescheduling permitted by written request only, less a $50 processing fee, not less than 7 days prior to the course start date. Substitutions permitted at anytime, at no charge. For registration questions, e-mail kosorio@tiec.com or call 281.448.8432.

From time to time, a course may need to be cancelled or rescheduled due to unforeseen circumstances or insufficient attendance. TIEC reserves the right to cancel any course up to 7 days prior to the course start date and will refund any course tuition fees in full, or enroll attendee in next available course if preferred. TIEC is not responsible for additional attendee expenses incurred including, but not limited to transportation and/or lodging arrangements.